Trial User Accounts May Not See Videos or Guides in the ACP Tools App
Incident Report for ACP Decisions
This incident has been resolved.
Posted Aug 03, 2015 - 04:12 UTC
Version 1.1.6 of ACP Tools has been released on the App Store. It resolves these issues and can be found here:
Posted Aug 03, 2015 - 04:12 UTC
Apple has officially changed the App's review status to "In Review". This means that their engineers are now reviewing version 1.1.6 with the fix to this issue. We typically see releases in no more than 1-2 business days once this review process has started. This update will post automatically to the App store when Apple approves it.
Posted Jul 31, 2015 - 17:05 UTC
A fix has been implemented and we are monitoring the results.
Posted Jul 30, 2015 - 06:56 UTC
An expedited App Store review of 1.1.6 was requested of Apple.
Posted Jul 30, 2015 - 16:41 UTC
Some or all of the videos are not being displayed correctly for users with Trial access when using ACP Tools for iOS Version 1.1.5. We have identified the issue and have issued a fix. Version 1.1.6 will be released automatically via the app store and resolves the issue.
Posted Jul 30, 2015 - 06:54 UTC